Effective Communication in Project Management
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This course will review why communication is so important in project management and dealing with people overall.
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On-Demand Learning
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About This Workshop
Description
This course will review why communication is so important in project management and dealing with people overall. It will provide key strategies of effective communication, as well as some examples of various techniques. Communication guidelines will be presented to help manage the proper use of phone calls, texts, emails and meeting invites. In addition, the importance of setting an organized agenda to follow with all the stakeholders present will be discussed. Communication, in all its forms, is vital to success in project management.
Learning Objectives
Construction Management Certificate Requirement
This workshop is required for CI's Construction Management Certificate program.
CEUs
Course attendees are eligible to receive 0.2 Continuing Education Units, 2 CCM Renewal Points or 2 AIA Continuing Education Learning Units.
This course will review why communication is so important in project management and dealing with people overall. It will provide key strategies of effective communication, as well as some examples of various techniques. Communication guidelines will be presented to help manage the proper use of phone calls, texts, emails and meeting invites. In addition, the importance of setting an organized agenda to follow with all the stakeholders present will be discussed. Communication, in all its forms, is vital to success in project management.
Learning Objectives
- Implement the five key strategies of effective communication
- Learn the best practices for email, phone calls, and texts with clients and team members
- Effectively plan a meeting and set an agenda for all stakeholders on the project
- Create a successful project report
- Practice and improve their communication skills
Construction Management Certificate Requirement
This workshop is required for CI's Construction Management Certificate program.
CEUs
Course attendees are eligible to receive 0.2 Continuing Education Units, 2 CCM Renewal Points or 2 AIA Continuing Education Learning Units.
Speaker
Kathleen Cloud, President, M. Frank Higgins & Co., Inc.
Kathleen Cloud is the President and Co-Owner of M. Frank Higgins & Co., Inc., one of the largest commercial flooring specialists in the region. M. Frank Higgins, a fourth-generation family business since 1952, is located in Berlin, CT, and has over 50 full time employees. At Higgins, Kathy promotes strong family and community values and helps create a company culture that honors service to the customer through relationship building, employee development through workshops and educational opportunities, and involvement in community service opportunities. Kathy attributes her success to having a dedicated team of wonderful people, with her number one fan being her husband, Steve Cloud, Co-Owner of Higgins, all focused on customer satisfaction and teamwork. This support has been instrumental in helping Higgins continue its pattern of growth.
Kathleen Cloud is the President and Co-Owner of M. Frank Higgins & Co., Inc., one of the largest commercial flooring specialists in the region. M. Frank Higgins, a fourth-generation family business since 1952, is located in Berlin, CT, and has over 50 full time employees. At Higgins, Kathy promotes strong family and community values and helps create a company culture that honors service to the customer through relationship building, employee development through workshops and educational opportunities, and involvement in community service opportunities. Kathy attributes her success to having a dedicated team of wonderful people, with her number one fan being her husband, Steve Cloud, Co-Owner of Higgins, all focused on customer satisfaction and teamwork. This support has been instrumental in helping Higgins continue its pattern of growth.
Continuing Educational Credit
Construction Institute Project Management workshops are applicable towards prerequisite hours in PMI®'s Project Management Professionals (PMP®) program. Construction Institute is an AIA Registered Provider and a CCM Recertification Point Provider. Course attendees are eligible to receive 0.4 Continuing Education Units, 4 CCM Renewal Points, and/or 4 AIA Continuing Education Learning Units, verified through certificates of attendance, which are sent to participants after completion of workshop and assessment. Those wishing to receive AIA Continuing Education Learning Units and/or CCM Renewal Points should check in at the sign-in desk and fill out the appropriate attendance form(s) to receive credit.
Policies
Recording and Photographic Release
Registration and attendance at, or participation in, Construction Institute events and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by the Construction Institute. No other recording is allowed.
Registration and attendance at, or participation in, Construction Institute events and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities by the Construction Institute. No other recording is allowed.
